Ryde privacy and cookie policy

Date of last revision: 11/3/2024

Ryde B.V. is committed to protect your privacy and takes its responsibilities regarding your rights and the security of customer personal information very seriously.

Privacy policy

Data Controller

Ryde B.V., hereafter: “Ryde”, ”we” or “us”

Laan van Hildernisse-Noord 4C
4617 AE Bergen op Zoom
Netherlands
+31 485 561 781

Privacy@Sapim.eu

Privacy Officer

Ryde takes privacy very seriously. We did appoint a Privacy Officer within Ryde.

You can always contact this Privacy Officer to ask questions or exercise your rights by sending an e-mail towards Privacy@Sapim.eu.

Scope

This privacy notice applies to all data processing activities executed by Ryde and all personal data collected by Ryde on the Ryde website. This concerns: customer data, details of prospects, applicants, and suppliers.

What information do we collect and with what purpose?

We will always process personal information based on a legal obligation, legitimate interest or.

Ryde collects 2 types of personal data:

Identification information

Purposes:

• To communicate with you, our customer, supplier, applicant or prospect;
• To deliver our services;
• To sell you a product or service;
• To contact you for a job interview when you apply for a job at Ryde.

Professional and employment data

Purpose:

• To know which company you work for, so we know better how we can offer you any professional help
• To know your professional history and competences when you apply for a job at Ryde

Disclosure to third parties

Ryde websites may provide links to third-party websites. Ryde does not make any representations or warranties with respect to such third-party websites. You should be aware that the owners and operators of such third-party websites might collect, use or transfer Personal Data under different terms and conditions than Ryde. Upon linking to a third-party website, you should inform yourself of the privacy policies of such third-party websites.

Security of your Personal Data

Ryde protects the confidentiality, integrity and availability of your Personal Data. We use various technological and procedural security measures in order to protect your Personal Data from loss, misuse, alteration or destruction.

Data retention period

We do not process your Personal Data any longer than is necessary for the purposes set forth in this Policy. We keep your data as long as you’re an active contact (customer, lead, …) and actively delete your data three years after once you become an inactive contact, met with the exception of data for which statutory retention periods have been set.

Data Transfer

We only transfer data towards the following categories of processors and third parties:

• Governments
• HR processors
• Finance processors

All personal data is stored within de EEA.

Your rights

If and to the extent provided under applicable Belgian and European law, you shall have the right:

• to obtain from Ryde confirmation as to whether or not your Personal Data are being processed and, where that is the case, you shall have the right to access such Personal Data being processed;
• to obtain from Ryde, without undue delay, the rectification of inaccurate Personal Data and to have incomplete Personal Data completed;
• to obtain from Ryde the erasure of Personal Data;
• to obtain from Ryde the restriction of processing your Personal Data;
• to receive the Personal Data in a structured and commonly used, machine-readable format and have such Personal Data transmitted;
• to object to processing of your Personal Data and to object at any time to the processing of your Personal Data for direct marketing purposes.

To exercise one of these rights, send an email to privacy@sapim.eu. Please note that there will always be a check to prove your identity.

Additionally, you shall have the right to lodge a complaint with the authorized supervisory if the processing of your Personal Data infringes applicable law. Contact details of the Belgian Data Protection Authority are:

GBA – Drukpersstraat 35, 1000 Brussel

contact@apd-gba.be

https://www.gegevensbeschermingsautoriteit.be/

Cookies

For our website, we use different kind of cookies:

• Functional cookies are cookies that ensure the proper functioning of the Website (e.g. cookies for language preferences) and their installation does not require your permission.
• Non-functional cookies are cookies that can be set for statistical, social, targeting and commercial purposes. They are not related to the mere technical support of the Website.
• Cookies with statistical purposes allow us to check which pages of the Website you visit, where your computer is localized etc.
• Cookies with social purposes allow the user to share the content of the Website through social media directly to others.
• Cookies with targeting purposes allow a creation of your profile based on your surfing behaviour. In this way we get to know you better and can provide you with a solution that best suits your needs.

We recommend that you leave the cookies active. Bear in mind that if you block, turn off or otherwise reject our cookies, some web pages may not display properly, or you will not be able to use any website services that require you to sign in.

When you visit our website, you always have the choice whether you only want to use functional cookies or use nonfunctional cookies as well.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Performance and functionality cookies:

Performance cookies monitor website performance and collect anonymous data on how visitors use a website. These cookies provide information to help improve how our website works. Functionality cookies are used to remember user preferences so that the website can be customised for them.